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Order Fulfillment (Free shipping for all orders)
Creating your custom-made bracelet takes 1-2 weeks business days if you have provided a wrist-size as well as a valid delivery address, it is then prepared for shipping. We use Priority Shipping, which has a delivery time between 1 and 5 business days.
Please note that we are not able to ship to an APO/FPO/DPO address
Duties and Fees
Your order may be subject to VAT, SST, GST, import duties and/or taxes, due to the complexity of international laws we do not include those fees in the orders. Our customers are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.
If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.
We only work with reputable courier service providers, and we place our faith and trust in them, however, we are unable guarantee their performance. Shipping mistakes are rare, but we can only guarantee what is within our control.